Consignment FAQs

1.  What can I expect in terms of quality for preloved clothing I purchase from Lil Gems?

At Lil Gems, we're committed to providing you with high-quality preloved clothing. Each item goes through a careful evaluation process to ensure it meets our standards for cleanliness, condition, and overall quality. We understand the importance of offering items that not only look great but also stand the test of time.

2.  How do I receive the items I've purchased?

Getting your hands on your Lil Gems purchases is easy and convenient. You have two options:

Shipping: We offer shipping services to deliver your chosen items directly to your doorstep.

Pickup: If you prefer a more personal touch, you can arrange to pick up your purchases at our designated pickup location.

3.  How frequently are new items posted online?

We aim to keep your shopping experience exciting and fresh. New items are added to our online platform on a weekly basis, ensuring a consistent flow of delightful options for you to explore.

4.  Can I return items I've purchased?

Absolutely! We want you to be satisfied with your Lil Gems purchases. If you're not completely content with an item, you have the option to return it within 7 days of purchase. Please note that we offer store credit for returned items, which you can use towards future purchases.

If you have any further questions or need additional assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to make your Lil Gems shopping experience as enjoyable and smooth as possible.